Policies

Car Rental Policy

Make your luxury car rental reservation fast, call 1-866-436-3514 or email us at [email protected]

Age Limit

Minimum age is 25 years old with a clean driving record.  Imagine Lifestyles has the right to refuse a car rental to those with major moving violations, DUI convictions and any other major infractions.

Additional Drivers

Minimum age of 25 years old with a clean driving record.  Additional driver must provide Imagine Lifestyles with a copy of their license and make Imagine  Lifestyles aware that they to will be driving the luxury rental car.  

Cancellation Policy

At the time you place your reservation, Imagine Lifestyles, will put a 50% deposit of the total amount of the rental on your credit card.  We require a 21 days notice of cancellation for a full refund of your deposit.  On major holidays, events and special occasions Imagine Lifestyles requires a 30 day notice of cancellation for a full refund of your deposit.   If you cancel 7 days or less before your rental you will be charged for 100% of the rental.

Chauffeur Services

All chauffeured services require a deposit for excess hours or damages.
 

Delivery / Pick Up

If you are within our range of pick up and drop off destination there will be no delivery or pick up fees.   If you fall outside our delivery/pick up areas certain charges may apply.   Imagine Lifestyles will provide you with that information at the time you make your reservation.

Listed rates do not included 20% gratuity, 10% fuel charges and tolls. 

Free Delivery and pick-up in LA and Miami Beach all local hotels.

Damage Deposit

All renters must provide Imagine Lifestyles with a credit card authorization for a damage deposit.   If there is any damage on the the rented vehicle when returned, Imagine Lifestyles will bill against the damage deposit.

We charge for damages to our cars to the credit card on file as soon as we have the estimate.  We charge at that time for loss of use days we KNOW we will incur, and keep an extra hold in situations where they may exceed the estimated days.
 

Damage-Repair / Loss of Use Policy

In the event that any damage occurs to one of Imagine Lifestyles’s piece of inventory during a rental the customer is solely responsible for repair costs.  In addition, for the length the inventory is down the customer will also incur a loss of use per day based on the length of time the inventory is non-rentable.  This rate is based on IL’s daily published rental rate.

Fuel Surcharge

All vehicles must be returned with the same amount of gas that provided to the rental at the time the rental car was released.  Imagine Lifestyles will provide you with 3/4 of a tank of gas or more on your rental vehicle.   Our fleet is 100%luxury cars so each car must be filled with 93+ octane gasoline.

Insurance

The driver is responsible for any damages, liabilities, etc that may occur when renting the vehicle.   If the renter is in need of additional insurance then please inquire within.   

International Luxury Car Renters

International drives are allowed to rent from our luxury fleet.  International drives must provide us with a valid passport and driver’s license from their country.

Mileage

Daily mileage for most vehicles is 100 miles per day.  Imagine Lifestyles will provide you with the amount of miles allowance for the vehicle you rent and the renter is responsible for additional cost per mile if you drive over the stated mile allowance.

Payment Methods

We accept Master Card, Visa, American Express, and Paypal.  We do accept cashier’s checks, cash, wire transfer and in some cases but a credit card must be on file for the car deposit and damage deposit.  See damage deposit below above.

Bad Check Policy.  In the extremely unique event that iL accepts a personal or business check, funds must be available to cover the check in question.  If for any reason that check is not good, or has a stop payment placed on it without prior notice in writing to iL, a fee will be charged of $250 per bounced check.

 

Rates

All rates subject to change without notice.

Refunds

Imagine Lifestyles does not provide any refunds, returns or exchanges of any kind.  Imagine Lifestyles goal is to provide you with the superior service.  If you have an issue of any kind during your rental please let us know so we can make appropriate arrangements.

Driving Area Restrictions

Rental vehicles may not be driven outside the states they are rented in without prior written approval.

Prohibited Uses

No person not authorized to drive the car can operate the vehicle
No Smoking in Car
No drinking and driving
No excess speeding
No racing of any sort
Not allowed to drive on any race tracks
Not allowed to drive on any unpaved roads or surfaces
Not allowed to tow vehicle
Not allowed to tow any vehicle

Any customer that uses our vehicles for any purpose related to still photography, video, motion picture or other non-recreation use must disclose this prior to rental and ALSO provide the necessary production insurance INCLUDING our vehicle AND it’s VIN # on the actual insurance certificate. 

Anyone who reserves our vehicle for a production and does not disclose this information is subject to an immediate removal of the car or engine ignition de-activate and ALSO an immediate fee equal to one rental day on the vehicle in ADDITON to the fee charged for the service in question.

Imagine Lifestyles reserves the right to remotely disable and retrieve the rented vehicle if any rental agreement stipulations are broken.

Tax

Applicable local taxes vary by location and all rental charges are subject to the local tax for that specific location.  Please verify at the time of rental

Tickets

The renter is responsible for any ticket incurred while the vehicle is rented.  Parking, traffic, speeding, toll bridges, or any other violations issued while the vehicle is being rented is the responsibility of the renter.  The renter must pay any fees, penalties, towing charges, impound costs and any other monies that are associated with the car during their possession.

 

Mansion and Condo Rentals

 

Deposit for Mansion and Condo Rentals must be in the form of a Check, Money order or Cashiers Check.  We do not accept Credit cards for Mansion and Condo Rentals

At this time we do not offer Condo and Mansion Rentals in the Tri-State Area.